
Privacy policy.
At Max Health Agency LLC, we take your privacy seriously. This SMS Privacy Policy explains how we collect, use, and protect your mobile number and associated data when you opt into our SMS/text messaging services.
1. Information We Collect
When you opt in to receive SMS communications, we collect the following information:
Your mobile phone number
Consent record and timestamp of opt-in
SMS interaction history (for support and compliance)
We do not collect or store any sensitive personal health information (PHI) through SMS.
2. Use of SMS Data
We use your mobile number only to:
Send the messages you requested or agreed to receive
Respond to customer support inquiries via SMS
Notify you about your account or billing issues
Share updates or offers related to our services
We do not share your mobile information with:
Third-party marketers
Advertising platforms
Unaffiliated partners
Your data is used exclusively by Max Health Agency LLC for business communications.
3. Your Privacy Rights
You may opt out of SMS communications at any time by replying “STOP”.
You can request a copy of the data we have collected related to SMS services.
You have the right to request deletion of your SMS data, subject to legal and regulatory retention requirements.
4. Data Security
We take reasonable technical and organizational precautions to protect your mobile number and SMS interaction data. Your data is stored securely and is not accessible to unauthorized parties.
5. No Mobile Sharing Clause
We explicitly state:
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”